Privacy Policy

Regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data

Last updated: January 12, 2026

1. Who We Are

THE GOOD HOUSE HĂRMAN is a brand operated by SC CASA BUNA HARMAN SRL, registered in 2020 with the Trade Register under no. J08/2754.

In this policy, the terms “we”, “The Good House”, or “the Company” refer to SC CASA BUNA HARMAN SRL.

We respect the privacy of our clients, visitors, partners, and employees, and we are committed to collecting, storing, and processing personal data responsibly, transparently, and in accordance with applicable legislation.

Personal data provided by guests is collected and used by The Good House Hărman exclusively for the purpose of managing reservations, improving our services, conducting internal statistical analyses, and informing guests about offers and activities carried out by the property.

Information may be communicated via email, telephone, SMS, or other electronic means, in accordance with your preferences.

Personal data is not sold, rented, or disclosed to third parties. The Good House Hărman undertakes to process personal data safely, transparently, and confidentially, in compliance with applicable data protection laws.

2. What Data We Collect

a) Data Provided Directly by You

We collect personal data that you voluntarily provide through:

Contact and booking forms on www.thegoodhouse.ro
Telephone, email, or messaging communication
Live Chat interactions
Physical forms completed at check-in

The data may include: full name, personal identification number, address, email address, phone number, billing address, company details, and stay preferences.

b) Automatically Collected Data

When you visit our website, we automatically collect technical data such as:

Browser type
Operating system
Date and time of access
IP address

This data is used for statistical purposes and to improve website functionality.

c) Offline Collected Data

At our physical location, video data may be collected through CCTV cameras, installed only in outdoor areas, for security purposes.

3. Purposes of Data Collection

Your personal data may be used for the following purposes:

Reservation and accommodation: managing bookings, sending confirmations, completing check-in formalities, issuing invoices
Communication: responding to inquiries, messages, feedback, or complaints
Marketing campaigns
Legal obligations: maintaining accounting records and fulfilling legal requirements
Analysis and improvement: market research, satisfaction surveys, improving our services
Security and fraud prevention: detecting illegal or unauthorized activities
Litigation and compliance: resolving disputes, investigating complaints, cooperating with authorities

The legal bases for processing are: consent, legitimate interest, contract performance, and legal obligation.

4. Where We Store Data

Collected data is stored:

In the Wix platform database (for data completed online)
In company-controlled applications (e.g., Google Sheets)
In physical format (check-in forms)

5. Your Rights

According to Regulation (EU) 2016/679 (GDPR), you have the following rights:

Right of access: to know what data we hold about you
Right to rectification: to correct inaccurate or incomplete data
Right to erasure: to request deletion of data under certain conditions
Right to restrict processing: in specific cases
Right to object: particularly to marketing-related processing
Right to data portability: to receive your data in a structured format and transfer it to another controller
Right to lodge a complaint: with the Romanian National Supervisory Authority for Personal Data Processing (www.dataprotection.ro)

To exercise these rights, you may contact us at:

Email: contact.thegoodhouse@yahoo.com
Address: Strada Mihai Viteazul no. 427, Hărman, Brașov County, Romania

6. Use of Google Analytics and Other Tools

Our website may use third-party analytical tools (such as Google Analytics or tools integrated within the Wix platform) to evaluate browsing behavior and improve user experience.

These tools may collect anonymous or aggregated information, such as visited pages, session duration, device type, and other technical data. The information is used strictly for statistical purposes and to optimize our online services.

7. Cookies

Our website uses first-party cookies and, in certain cases, third-party cookies (for example, analytics services or functionalities integrated through the Wix platform).

The types of cookies used may include:

Necessary cookies – essential for website functionality
Functional cookies – remember user preferences
Performance / analytics cookies – measure traffic and page usage
Marketing cookies – used to personalize content or evaluate campaign effectiveness

Cookies can be managed or disabled through your browser settings. Please note that disabling certain cookies may affect the proper functioning of the website.

8. Data Security

We treat your data with the utmost seriousness and apply technical and organizational measures to:

Prevent unauthorized access
Protect against loss, alteration, or unauthorized disclosure
Respect principles of legality, data minimization, accuracy, and storage limitation

However, internet data transmission involves certain risks. We recommend caution when sharing personal data through unsecured channels (e.g., email).

9. Contact Information

Data Controller:
SC CASA BUNA HARMAN SRL – THE GOOD HOUSE

Address: Str. Mihai Viteazul no. 427, Hărman, Brașov County, Romania
Phone: +40 (750) 224 101
Email: contact.thegoodhouse@yahoo.com

10. Changes to This Policy

This policy may be updated periodically. Updated versions will be published on the website accordingly.

If you believe your data protection rights have been violated, you may contact the Romanian National Supervisory Authority for Personal Data Processing:

Address: B-dul G-ral Gheorghe Magheru 28–30, Sector 1, Bucharest, 010336, Romania
Phone: +40 318 059 211 / +40 318 059 212
Email: anspdcp@dataprotection.ro
Website: www.dataprotection.ro